If you have changed your mind after placing your order, please contact us as soon as possible and we will do our best to accommodate you. It will not be possible to change the order once it has been shipped.

We work with the highest quality ingredients from all over the world. Sometimes, certain raw materials may experience temporary shortages due to seasonality or supplier availability. As soon as the fragrance is available again, you will be able to purchase it.

We carefully select our raw materials from sustainable suppliers worldwide, prioritizing Italian and international excellences to guarantee the highest quality fragrances.

Here you can place an explanation or answer to the question.

Here yEssential oils are only harmful to cats and dogs if the essential oils are ingested by the animal or if the essential oils are rubbed directly on the skin. The risk is greatest when essential oils are in their purest (liquid) form. Because we infuse our wax melts with essential oils, the risk is substantially lower for even the latter to occur. So as long as you are using our wax melts for their intended purposes, there are no issues with using our wax melts around cats and dogs. We do not recommend using our wax melts, or any home fragrance products around birds. For more exotic pets, we recommend consulting with your vet first.

Tarts last on average 6 hours, but everything depends on their correct use; their persistence can also vary depending on how they are used.

Each tart is born from a handcrafted creative process, carefully selecting the best raw materials. Our compositions are the result of deep olfactory research, designed to tell stories of emotions and memories.

All our fragrances comply with current European regulations. Any allergens present are listed in the ingredients list on each product. If in doubt, we recommend consulting your doctor before use.

No, at the moment we only ship within Italy. Shipping costs are calculated at checkout.

For shipments within Italy, delivery times are 3-5 business days. You will receive a confirmation email with tracking details.

Your satisfaction is our priority. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order and we will guide you through the return process.